Frequently Asked Questions

Everything you need to know about your AZO shopping experience.

How can I track my order?

Once your order is shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

Do you ship internationally?

Yes, AZO ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Are your materials sustainably sourced?

AZO is committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or eco-friendly fabrics.